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This is a collection of tools that I regularly use when troubleshooting a Lync client or server issue. 196 and noticed Im able to share a PowerPoint file during a Skype meeting. If the result is successful, you should see the XML content in your browser. You should receive an authentication challenge. Make sure that you can browse to the following URL’s. Plug headset to your PC/Mac and make calls Use CERN fixed phone number wherever you have access to Wifi (home, business trip, meeting room).
Check the file share location to confirm files have been re-created. Run Update-CsAddressBook – This writes changes in backend DB to the address book files. Address Book web service backend data partition” to confrm Look for Event Log 21010 – “Synchronization pass completed successfully. This step should not be necessary under normal circumstances and may take some time to complete. Optionally, run Update-CsUserDatabase – This synchronizes data between AD and Lync backend DB (rtcab). After deleting the server side cache, it would be advisable to delete the users client cache, then re-test. This step would be used if deleting the users client cache hasn’t helped. Its often a useful troubleshooting step to delete the address book server side cache when dealing with address book issues. %AppData%\Local\Microsoft\Office\12.0\Lync\Īddress Book Cache Deleting Address Book Server Side Cache %AppData%\Local\Microsoft\Office\15.0\Lync\ %AppData%\Local\Microsoft\Office\16.0\Lync\ Note that to do this you will need to exit the Lync client. You can find the client cache folders as follows. Its often a useful troubleshooting step to delete the Lync client side cache, in particular when dealing with address book issues. Lync 2010/2013 tracing – C:\WindowsTracing Log file name: LWAJSPersistent#.log Lync Server Logs Log location: %userprofile%\AppData\Local\Microsoft\LWAPlugin\Tracing and look for a file name Log File: Lync-UccApi-#.UccApilog Web App LogsĪdd ?sl=1&log=full to the end of your meet url to enable detailed logging Anyone you share the meeting URL with will be able to attempt to join the meeting. Lync 2013/SfB 2015: %userprofile%\AppData\Local\Microsoft\Office\15.0\Lync\Tracing planning on changing the default meeting options to be more restrictive. SfB 2016: %userprofile%\AppData\Local\Microsoft\Office\16.0\Lync\Tracing #Skype for business web app mac sharing windows#
SfB/Lync Log File Locations Windows Client Logs Press "4" or "6" to page between screens if current Gallery View doesn't show all participants.įor directions for setting up Federation between Zoom and Skype for Business/Lync, please see our Lync Federation setup guide.This article is a collection of useful resources to help you in troubleshooting Skype for Business (Lync).17+ Participants: 2x2, 3x3, 4x4, 5x5, Active Speaker.10-16 participants: 2x2, 3x3, 4x4, Active Speaker.5-9 Participants: 2x2, 3x3, Active Speaker.Press "1" to switch video layout to toggle between Gallery View (2x2, 3x3, 4x4, and 5x5) and Active Speaker view.
#Skype for business web app mac sharing password#
If prompted to enter the meeting password, you can use the Call Controls to enter the numeric password provided. You will then be connected to the Zoom meeting. After searching, select the video camera icon to start a Lync meeting with this contact. This will be populated in the meeting invite. Type For this example, the meeting id is 967514938 and the join link is. Launch Skype for Business/Lync and select "Contacts". Obtain a scheduled Zoom meeting ID from the host or organizer. Using the Skype for Business/Lync Integration #Skype for business web app mac sharing verification#
If a verification dialog displays, choose Turn On to verify the change.
Under In Meeting (Advanced), toggle Allow Skype for Business (Lync) client to join a Zoom meeting to on (blue). Login to the Zoom Web Portal and navigate to Account Settings. Instructions Enabling the Skype for Business/Lync Integration Whiteboard and PPT screen sharing from Zoom is supported. 
Whiteboard, PPT, IM and vote from Lync/Skype for Business are not currently supported. Native Desktop or Application Sharing with RDP. Audio call with SILK 16K, G.722 or G.711 codec. Account owner or admin privileges to enable. 
Lync 2010 Windows client, Lync 2013 Windows client Lync 2011 Mac client, Skype for Business 2015, Skype for Business 2016.
#Skype for business web app mac sharing pro#
An Enterprise, Business, Education, or Pro plan is required. Using the Skype for Business/Lync Integration. Enabling the Skype for Business/Lync Integration. 
This can be used in conjunction with our Skype for Business Plugin as well. If joining a webinar, users joining through Skype for Business/Lync will join as panelists. The following goes over joining into a Zoom meeting through Skype for Business/Lync on Lync 2010, Lync 2013, Office 365 and Skype for Business.
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